UNITED STATES SHIPPING INFORMATION
For customers within the 48 contiguous states, Skullcandy.com orders with subtotals greater than $99 will have a Free “Standard” shipping option. Orders on Skullcandy.com, with an order subtotal under $99, will have a $12 shipping charge. All orders to Alaska and Hawaii will cost $20 to ship and will travel via air transit. Please allow up to 5 days for your order to ship from our warehouse.
Shipping Methods
Within the 48 contiguous states, we offer:
Standard Shipping
Orders will either ship UPS Ground or USPS Priority services and your shipment will be fully trackable.
Expedited Shipping
Orders will ship UPS 2nd Day Air services and your shipment will be fully trackable.
Express Shipping
Orders will ship UPS Next Day Air services and your shipment will be fully trackable.
For orders shipping to Alaska, Hawaii, Puerto Rico, we offer:
Standard Shipping
This ships UPS via Air services with full tracking details available.
Warranty Orders
If you are ordering with a warranty code, please select the "Free Shipping" method at checkout. Your package will ship with our Standard shipping method.
Shipping Promotions
Orders that qualify for "Free Shipping" will ship with our Standard shipping method.
CANADA SHIPPING INFORMATION
On Skullcandy.ca we offer free shipping to orders with subtotals greater than $99. Orders under $99 CAD will ship for $12 CAD. Your order will be delivered by the service carrier that can best serve your location or province. Please allow up to 5 days for your order to ship from our warehouse.
UNITED KINGDOM SHIPPING INFORMATION
On Skullcandy.co.uk we offer free shipping to orders with subtotals greater than £100. Orders under £100 will ship for £6.99. Please allow 2-3 days for delivery for most locations. In Northern Ireland and Northern UK please allow 3-5 days.
EUROPE SHIPPING INFORMATION
On Skullcandy.eu we offer Standard Shipping with 1-7 business day transit times. Goods ship from the Netherlands.
We offer free shipping to orders with subtotals greater than 100EUR. Orders under 100EUR will ship for 6.99EUR, with the exception of Norway and Switzerland, where we are currently not shipping goods.
GLOBAL PROCESSING & TRANSIT TIMES
Order Processing Times
After an order is placed, it can take 4-5 business days to leave our warehouse. Business days are currently defined as Monday – Friday. Please keep in mind; orders placed after 4pm MST or on a weekend will begin processing the following business day.
Upon receiving your Order Shipped email confirmation and tracking number, you may notice your UPS tracking number is ready for pickup and contains no transit record initially. Note that once your order has left the warehouse and is in transit to you, tracking details will become available at that time.
After your order has left our warehouse, you will receive an email notifying you of your tracking number. To check the status of your order, please go to the Order Status page here.
Please Note: sometimes inclement weather conditions delay shipments, including expedited shipping methods. We are not responsible for late deliveries due to weather and natural disasters
Delayed or Missing Shipments
For delayed or missing shipments, please contact us here.
Returned Shipments
For returned shipments, please contact us here.