SKULLCANDY RETURNS POLICY
Products purchased from Skullcandy.com, Skullcandy.ca, Skullcandy.eu, Skullcandy.fr, Skullcandy.de, Skullcandy.co.uk, one of our retailers, or an authorized third party vendor, may be eligible for refund, exchange, or a Coupon Code within 30 days of the original date of purchase. If your Product is eligible for return, you will be responsible for shipping charges. If your item has been opened or used, return restrictions may apply.
Please contact us in the appropriate region to obtain a Return Authorization number and return instructions:
For customers in North America, send us an email at help@skullcandy.com.
Outside of North America, follow this contact information:
Europe (English, French, German sites): help-eu@skullcandy.com
United Kingdom: help-uk@skullcandy.com
If you purchased your Skullcandy product through a certified retailer, please follow their return policy for refunds.
If you believe you have received a defective Product upon arrival, please contact us immediately for further instructions.
For customers in North America, send us an email at help@skullcandy.com and we will investigate the matter for you.
Outside of North America, follow this contact information:
Europe (English, French, German sites): help-eu@skullcandy.com
United Kingdom: help-uk@skullcandy.com
Refunds
Refunds are processed as quickly as possible on our end and can take up to 7 days upon receipt to process through our system and back into your account.