Order Cancellations
As we strive to get orders shipped as quickly as possible, order cancelations and modifications are not possible. Click here to see details about how to request a return.
Placing an Order
Click “Add to Cart” on the items that you would like to purchase. Once you have added all desired items to your shopping cart, click on the shopping bag icon at the top right and “Proceed To Checkout.” Then input your shipping and billing details and submit the order.
Order Confirmation
After placing an order you will receive an email confirmation. If you did not receive a confirmation, please make sure you spelled and entered your email address correctly and check your junk folder.
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If you created an account at checkout, please log in to view your order history.
Changing Address After Placing an Order
Unfortunately, orders placed on Skullcandy websites are packaged and ship immediately. Address changes are not available after clicking submit on the order screen.
Out of Stock Orders
Products with no “ADD TO CART” button are out of stock. Our website catalogs many of our products, current and discontinued. Not everything you see on our site will be available to order.
Received Incorrect Order
No one’s perfect... but we’ll make right! Contact us here and we can help.
International Orders
U.S. Skullcandy.com ships to the 50 United States and the District of Columbia. Please allow up to 30 days for shipments to Hawaii and Alaska.
Currently, Skullcandy.ca ships to Canada, Skullcandy.eu ships to European Union Countries, and Skullcandy.co.uk ships to the United Kingdom.