Due to additional processing precautions for COVID-19 and shipping carrier capacity, please note that shipping timelines could be longer than anticipated.
UNITED STATES SHIPPING INFORMATION
We offer several shipping methods with varied delivery timelines and traceability. Review the below to make your ship method selection. For customers within the 48 contiguous states, Skullcandy.com orders with subtotals greater than $100 will have a Free “Economy” shipping option. Orders on Skullcandy.com, with an order subtotal under $100, will have a $5 shipping charge. All orders to Alaska and Hawaii will cost $20 to ship and will travel via air transit.
At this time, we are unable to ship to PO Boxes/APO/FPO, please enter a physical shipping address to receive your order.
Within the 48 contiguous states, we offer:
Tracking details are limited on Economy shipments. Delivery timeframes vary from as short as 4 days up to 15 days. Packages ship via UPS until the “final mile” when UPS hands the package off to the local United States Postal Service (USPS). Customers would receive tracking information from start shipment to delivery zip code, however once in USPS hands the delivery drop off window is 2-3 days and with limited tracking in this phase.
Orders will ship UPS Ground services and your shipment will be fully trackable.
Orders will ship UPS 2nd Day Air services and your shipment will be fully trackable.
Orders will ship UPS Next Day Air services and your shipment will be fully trackable.
For orders shipping to Alaska and Hawaii, we offer:
This ships UPS via Air services with full tracking details available.
If you are ordering with a warranty code, please select Free Shipping. You package will ship with our Economy shipping method.
Ship To Locations
Skullcandy.com ships to all 50 United States and the District of Columbia. Please provide a physical shipping address at checkout. At this time we are unable to ship to Post Office Boxes, APO, FPO or DPO addresses and U.S. Territories.
CANADA SHIPPING INFORMATION
For orders placed on Skullcandy.ca, we offer free shipping to orders with subtotals greater than $100. Orders under $100 will ship via Standard Shipping for $4.99. Your order will be delivered by the service carrier that can best serve your location or province. Note our warehouse is located in British Columbia, so shipments to Eastern Canada will be longer transit times than Western Provinces.
UNITED KINGDOM SHIPPING INFORMATION
For orders placed on Skullcandy.co.uk, we offer free shipping to orders with subtotals greater than £100. Orders under £100 will ship for £4.99.
Due to Brexit and circumstances outside of Skullcandy’s control, UPS is experiencing longer than normal transit times. Please allow up to 4 weeks for delivery. Goods ship from the Netherlands.
EUROPE SHIPPING INFORMATION
On Skullcandy.eu we offer Standard Shipping with 1-3 business day transit times. Goods ship from the Netherlands.
We offer free shipping to orders with subtotals greater than 100EUR. Orders under 100EUR will ship for 4.99EUR, with the exception of Norway and Switzerland, where we are currently not shipping goods.
GLOBAL PROCESSING & TRANSIT TIMES
Order Processing Times
After an order is placed, it can take 4-5 business days to leave our warehouse. Business days are currently defined as Monday – Friday. Please keep in mind; orders placed after 4pm MST or on a weekend will begin processing the following business day.
Upon receiving your Order Shipped email confirmation and tracking number, you may notice your UPS tracking number is ready for pickup and contains no transit record initially. Note that once your order has left the warehouse and is in transit to you, tracking details will become available at that time.
After your order has left our warehouse, you will receive an email notifying you of your tracking number. To check the status of your order, please go to the Order Status page here.
Please Note: sometimes inclement weather conditions delay shipments, including expedited shipping methods. We are not responsible for late deliveries due to weather and natural disasters
Delayed or Missing Shipments
For delayed or missing shipments, please contact us here.
For returned shipments, please contact us here.