We want you to enjoy your Truly Wireless earbuds—fearlessly. They're built to keep up with your lifestyle, but if you do happen to lose or break any of the components of your Truly Wireless earbuds, we'll replace them—no questions asked.
TO GET A REPLACEMENT PAIR, HERE'S WHAT YOU NEED TO DO:
If you LOSE a component, either a bud or the case, you can return all the remaining parts to us, pay ONLY for the missing part, and we'll ship you a complete, new pair.
If you BREAK a component, return all the parts, including the broken piece, pay ONLY for the broken part, and we'll ship you a complete, new pair.
NORTH AMERICA
Send us an email at help@skullcandy.com for assistance.
EUROPE
Send us an email at help-eu@skullcandy.com for assistance.
UNITED KINGDOM
Send us an email at help-uk@skullcandy.com for assistance.
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