1. Skullcandy Support
  2. Product Help.
  3. Wireless Earbuds

Method Active

 

To view the user guide included in the Method Active packaging, click here.

 

WALKTHROUGH

 

ON-BOARD CONTROLS

 

USER GUIDE

 

TROUBLESHOOTING

FIRST-TIME PAIRING

 

PAIRING ISSUES?

 

Issue: The wireless earbuds not maintaining a paired status.

Solution:

  • If you have previously paired to your device, simply turn your Method Active on and it will pair to the last known device.
  • If your Method Active does not successfully pair to your device, turn the product off. From the off state, hold the power on button for 5 seconds until you see a blue LED and hear “pairing.”
  • Enter your device’s Bluetooth settings and choose Method Active. The product should connect to your device.
  • If that is not successful, you will need to reset your Method Active. With the product in the On state, hold the Volume + and Volume – buttons simultaneously for 3 seconds until you hear two beeps.
  • Turn your Method Active off and then back on and it will go into pairing mode. Select Method Active in your Bluetooth settings.
  • If your earbuds do not pair after choosing them in your Bluetooth settings, choose to forget Method Active in your device.
  • Turn your Method Active off and back on. It will enter pairing mode. Choose Method Active in new devices in your Bluetooth settings.

EARBUDS NOT CHARGING?

Issue: Not seeing the LED light on Method Active that indicates earbuds are charging. Or, not seeing LED light on Method Active that indicates headphones are finished charging, despite charging for 1+ hours. 

  • Wait momentarily after plugging the earbuds in, occasionally it takes a few seconds to begin charging. 
  • Check to see if any debris is inside or otherwise blocking the charging port 
  • Be sure to charge your earbuds on a flat surface to ensure the USB connector on the charging cord is flush and securely inserted into the charging port. 
  • When charging the device, we recommend using a cable, charger, or outlet with a power output that does not exceed 18-Watt (5 Volts/3.6amps). 

 

If you’ve checked everything above and are still experiencing issues, please visit our warranty page where you can file a claim to receive a replacement product. All Skullcandy products have a 1-year warranty. 

 

PAIRING TO TILE

 

ACTIVATING TILE

Here are more detailed activation instructions:

  • Download and open the Tile app on your smartphone or tablet
  • Tap the + on the top left corner of your screen
  • On the Add a Device page, choose Skullcandy and select the Tile enabled headphones
  • Press the button on your Tile device and listen for the tune
  • Hold the Tile close to your device until they connect, it should take about ten seconds
  • That is all! Your Skullcandy headphones are now activated with Tile!

 

LOCATING YOUR DEVICE WITH TILE

  • When searching for misplaced headphones, use the Tile app to audibly locate them. In the Tile app, tap “find” and listen for your headphones playing the Tile tune.
  • Detailed instructions on how to ring your headphones:
  • Ring your Tile from the Tile app when it is within Bluetooth range
  • Open up the Tile app to find your list of Tiles.
  • Tap the headphones you want to ring.
  • Tap the green “Find” button
  • Listen for the Tile tune!
  • After you’ve found your Tile, tap the blue “Done” button or press once firmly on the Tile button to make your Tile stop ringing.

 

FAQs

BATTERY & CHARGE

What is the total charging time for Method Active?

  • <1 Hour
    • Note: This product has Rapid Charge. This means that you can charge your earbuds for 10 minutes to get 2 hours play time

Can I charge Method Active with my PC/Laptop?

  • Almost all USB outputs will work to charge

Does Method Active have some sort of fast charge?

  • Yes, these earbuds have Rapid Charge technology. You will be able to charge your earbuds for 10 minutes to get 2 hours play time

 

CONNECTION

What is the Bluetooth range of the Method Active?

  • You may be able to listen up to 30+ feet (10 meters) away from your paired device, though your connection experience may vary based on your environment. 

Can I connect Method Active to a computer?

  • Yes as well as to a phone, tablet, MP3 player, or anything else with a Bluetooth connection.

Which version of Bluetooth does Method Active use?

  • Bluetooth® version 5.0

 

GENERAL

Can I use Siri/Google Assistant/Alexa with my Method Active?

  • Yes, just double tap your on/off button.

Can I use Method Active for sports or working out?

  • Yes! Method Active is sweat and waterproof (IPx7).

 

WARRANTY

Does Method Active have a warranty?

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